CHAPTER 11
SHIPPING & PAYMENT
INSIGHT
On the product page, there’s no information about delivery information, payment options and returns.
ACTION
The below applies to the product page:
-
- Shipping: clarify how geography impacts the cost structure
- Delivery: outline delivery times (varies by geography)
- Payment options: add the following logos: Shop Pay, Paypal, Visa, etc.
- Return policy: add the policy e.g. returns within 7 days of receipt (replacement or full refund when it’s due to a defect or order discrepancy)